{"id":27662,"date":"2020-07-23T15:19:13","date_gmt":"2020-07-23T13:19:13","guid":{"rendered":"http:\/\/mp.aleph-consult.de\/?p=27662"},"modified":"2021-03-29T13:48:42","modified_gmt":"2021-03-29T11:48:42","slug":"managing-value-chains-during-the-covid-19-pandemic","status":"publish","type":"post","link":"https:\/\/mp.aleph-consult.de\/en\/managing-value-chains-during-the-covid-19-pandemic\/","title":{"rendered":"Managing Value Chains During the COVID-19 Pandemic"},"content":{"rendered":"

In order to strengthen a business, it is crucial to find out what the customers really want and operationalise this information. Aligning buyer specifications with operations is a key element when a company wants to improve their business. Alumni of the MP learned this and much more during an online seminar. <\/p>\n

\"\"
Innovation Consultant Dr. Jeff Readman<\/figcaption><\/figure>\n

As part of the seminar series on \u201cManaging Value Chains During the COVID-19 Pandemic: Challenges and Possible Opportunities\u201d, Innovation Consultant Dr. Jeff Readman gave the second online-seminar to the alumni of the Manager Training Programme (MP). After the first seminar \u201cIntroduction to Value Chains and How to Use this Framework to Areas to Improve\u201d, this course focussed on the improvement of a company\u2019s market performance through customer information and preferences. The participants \u2013 programme alumni from Georgia and Iran \u2013 got to apply examples from their own companies, engage with one another and share experiences.<\/p>\n

How to use buyer information for improvements<\/h2>\n

As one mode of operation, Dr. Readman introduced the 9-Point Importance Scale. It asks buyers and customers to evaluate the performance of the company through a questionnaire. Thereby, the company receives direct information from their customers on whether they are living up to their objectives. They can find out what is most important to their customers and how well they are performing in this area. Upon this basis, the company is able to align importance and performance and identify areas to improve.<\/p>\n

The participants were intrigued by the input they received. Rahil Radfar from Iran concluded: \u201cWhat I really liked about the seminar was the warm atmosphere and the opportunity that we had to personally talk to each other. I have gained new insights associated with how to evaluate our performance and also our supplier\u2019s performance. I am pretty sure by applying the points that were discussed in today’s seminar, we will be able to raise the level of satisfaction of our customers.\u201d<\/p>\n

\"\"
Dr. Jeff Readman explained how the 9-Point Importance Scale helps the company to align importance and performance.<\/figcaption><\/figure>\n

Series of online seminars<\/h2>\n

The professional online-seminar series for MP alumni encompasses three seminar topics which are composed of three seminars each: 1. Global Value Chains; 2. Boosting your business through the online presence; and 3. Marketing and Sales in three Branches \u2013 Agricultural, Beauty & Wellness, Architecture. All three online courses were especially designed to provide alumni of the Programme with skills for strengthening their businesses and support them in their cooperation with German companies during the COVID-19 crisis.<\/p>\n

\"\"
Supply chain management is concerned with the flow of information and the flow of products and services.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

Um ein Unternehmen zu st\u00e4rken, ist es entscheidend, herauszufinden, was die Kunden wirklich wollen, und diese Informationen zu operationalisieren. Die Abstimmung der K\u00e4uferspezifikationen mit dem laufenden Betrieb ist ein Schl\u00fcsselelement, wenn ein Unternehmen sein Gesch\u00e4ft verbessern will. Dies und vieles mehr erfuhren die Alumni des Managerfortbildungsprogramms bei einem Online-Seminar.<\/p>\n","protected":false},"author":1,"featured_media":27703,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":0,"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":""},"categories":[40,42,8],"tags":[],"post_folder":[],"_links":{"self":[{"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/posts\/27662"}],"collection":[{"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/comments?post=27662"}],"version-history":[{"count":40,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/posts\/27662\/revisions"}],"predecessor-version":[{"id":30880,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/posts\/27662\/revisions\/30880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/media\/27703"}],"wp:attachment":[{"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/media?parent=27662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/categories?post=27662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/tags?post=27662"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/mp.aleph-consult.de\/en\/wp-json\/wp\/v2\/post_folder?post=27662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}